Frequently Asked Questions

Frequently Asked Quetions


Requesting an Alumni Email Account

Passwords

Using your Alumni Email


Who is eligible?

All alumni of UW Oshkosh. Please call (877) UWO-ALUM or e-mail alumni@uwosh.edu if you have questions.


When should I request an account?

For immediate account creation, you'll want to request an account before your NetID account expires. This is typically 6 weeks after the end of your graduating semester and you'll get an email notice before that happens. Any UW Oshkosh alum can request a new account, but it will need to be verified by the Alumni office if your NetID has been deactivated.


Who can help me solve technical problems with my account?

Contact the UW Oshkosh IT Help Desk at helpdesk@uwosh.edu or call (920) 424-3020.


What is the cost?

The UW Oshkosh Alumni Association provides every alum with an e-mail account at no charge.


Why would I want a UW Oshkosh alumni e-mail account if I already have an e-mail service provider I am satisfied with?

So your college friends can find you. Your UW Oshkosh alumni e-mail account can be set up to forward all messages to another address. This means people can always e-mail you at your @alumni.uwosh.edu address, as long as you keep your forwarding e-mail address up-to-date. For example: Someone sends an e-mail to your_username@alumni.uwosh.edu. The message is forwarded immediately to you@your-ISP.com. Of course, if you decide you want to use your alumni e-mail address as your primary address, simply turn off the forwarding option.


What is e-mail forwarding?

E-mail forwarding is an option for all alumni e-mail accounts. It means messages sent to a certain e-mail address are forwarded to another address. For example: Someone sends an e-mail to your_username@alumni.uwosh.edu. The message is forwarded immediately to you@your-ISP.com. As long as you keep your forwarding e-mail address up-to-date, people can always e-mail you at your @alumni.uwosh.edu address.


How do I set up e-mail forwarding?

After you've signed up and logged in to your new Alumni account, Follow the address forwarding instructions at Google to set your forwarding address.


What if I change e-mail service providers?

If you change your e-mail service provider, you will need to update your forwarding e-mail address. You can update your forwarding e-mail address anytime by following the instructions above (How Do I Set Up E-mail Forwarding).


How much disk space is available?

25 GB


Can I send attachments through this e-mail account?

Yes.


Is there a size limit for attachments?

Yes, 25 MB.


Who can see my personal information?

The privacy of your personal information is our top priority. Only alumni office personnel will have access to your personal information provided to register an account.


Can I transfer messages from my Titan Mail student account to a new alumni account?

Your Alumni account is a completely separate account from your student accounts. If you prefer to read all your new mail in the Alumni account, you can set a forwarding address from your @uwosh.edu email account to your Alumni account. In that way new messsages sent to your @uwosh.edu address will be delivered to your Alumni account until the @uwosh.edu account is deactivated 6 weeks after the end of your graduating semester (6 months if you request an extension.)

Existing mail on your student account can't be automatically copied to your Alumni account however. You can set up an email client such as Outlook or Mac mail to download and keep your messages on your computer, instuctions are available at Google Help to configure these applications.

You may want to forward individually any messages from your student account to your Alumni account that you wish to keep before your student account is discontinued. Graduating students may contact the Information Technology Help Desk to request a 1-semester extension on their student account if additional time is needed to retrieve important messages.


How do I get a password?

For the currently graduating class, you will be prompted to choose a password during account creation. If you graduated in the past and are now requesting an account, a password will be randomly generated and sent as part of your confirmation message.


How do I change my password?

Follow the password change instructions at Google to change your password.


What if I forget my password?

You can call the IT Help Desk at (920) 424-3020 to reset your password. Be sure to identify yourself as an alum.


What will my UW Oshkosh alumni e-mail address be?

Most UW Oshkosh alumni e-mail addresses follow this format:

  • the first initial of your first name
  • your last name (up to twelve characters), and
  • the last two digits of your graduation year
  • followed by @alumni.uwosh.edu

Example: jsmith06@alumni.uwosh.edu

Variance will occur when more than two alumni from any class year share the same first initial and last name.


Can I change my UW Oshkosh alumni e-mail address?

No, your UW Oshkosh alumni e-mail address cannot be changed.


I am a December graduate. Why is the grad year in my e-mail address the next calendar year?

Everyone officially graduates as of the end of the 17-week semester (14-week plus 3-week interim) Generally this is about 12 weeks after the commencement ceremony following final coursework, grades and a graduation audit. If you are eligible to participate in the commencement ceremony in December, your official graduation date falls in January of the following year.


How do I request an account?

Visit the request page at http://alumni.uwosh.edu/request.php


Can I look up other alumni e-mail addresses?

To protect the privacy of your information, our directory is not searchable. However, the Alumni Relations Office can assist you in finding friends you’ve lost touch with. E-mail alumni@uwosh.edu or call (877) UWO-ALUM.


Are there virus and spam filters on this account?

Yes. Google provides spam and anti-virus protection for all accounts. Use the "report spam" and "not spam" buttons on your account to help weed out junk mail.


Do you support desktop email clients?

We recommend using the web interface as your primary interface for mail. You can set up a mail client such as Thunderbird or Apple Mail by following the instructions on Google's client configuration page Be sure to enter your full Alumni email address (for example jsmith10@alumni.uwosh.edu) as the user name.

If you choose to use a mail client, IMAP is strongly encouraged over POP protocol.


Can I use my phone to access my email?

Any phone which supports a Google account can be used, simply choose the Google account type and use your full Alumni email address as the username.

See these instructions at Google for details. You can also use the instructions above to set up any phone software which is compatible with the IMAP protocol.


An email just asked for my password, is this legitimate?

No, this is not legitimate. No one from UW Oshkosh will ask for your password. This is an attempt by someone to gain access to your account to use for spamming.


What Google services are available?

The Google services we provide to Alumni accounts match those permitted for UW Oshkosh accounts. At present these services are: Mail, Calendar, Drive, Talk, Blogger, Groups, Maps, Google+, Picasa, and YouTube.